Behaviour of customers is changing these years more than it ever had: since thousands of years people gathered together in city centres to trade and purchase products – or more recently they visited a garden centre to purchase products. The internet is changing this but luckily the ROBO customer is coming to you soon – if you have a proper website in place. Read more - open to all

Unmanned Concessions are a relatively new format for garden centre retail but the concept has existed for years.  Also known as the ‘Department Store Concessions Model’, Unmanned Concessions are a new way to introduce ranges and brands in a cost effective, manageable, well merchandised way. Read more - open to all

2013 turned out to be another disappointing year in all three key sectors of the garden retail market – garden plants, garden care and garden leisure – with all three sectors showing a steady decline in the five years to 2013 covered by the Analysis. Read more - members only

Mediation is an effective tool for tackling a wide range of property and commercial
issues. It involves a neutral third party, assisting the conflicting parties to reach a
conclusion to their dispute themselves. Read more - open to all

Results from advertising can often be disappointing. How can garden centres improve the response levels from their advertising? Read more - open to all