Joe Awome has been appointed to handle pre & post sales customer support for the South West, North West and Wales for the horticultural Electronic Point of Sale (EPoS) company Eastill.
In his new position the 39-year-old will deal with all aspects of customer support before and after the purchase of an Easitill system, as well as installation and training.
Joe said: “I am pleased to have secured my new role with Easitill and I’m looking forward to helping the company progress.
“My day-to-day duties include dealing with a variety of support calls from customers, installing new systems at garden centres and training customers on how to use our software.”
Prior to his role at Easitill Joe worked for Retail Systems Group in a similar position and before that was in the Royal Marines for six years where he completed a computer engineer course.
Joe, who is married with two children, enjoys coaching an under 14s football team and playing poker at a semi-professional level.
Managing director, Rob Gardner, said: “We would like to congratulate Joe on his new position in the company. We look forward to working with him to develop the future of the business and our systems.”
Easitill assists small to medium-sized garden centres with EPoS, website, mobile and mail order solutions to improve the profitability and quality of their business operations.
It has a dedicated support telephone number and due to the way it trains its staff all employees have the knowledge to help customers, regardless of whether they work in the sales, administration, development or support teams. Clients can also email key personnel or entire departments for a call back.
For further details, please call Easitill on 01604 882030, email email@example.com or visit www.easitill-horticultural.co.uk.